From nicolas.ghirlanda at everyware.ch  Fri Feb 15 14:44:02 2019
From: nicolas.ghirlanda at everyware.ch (Nicolas Ghirlanda)
Date: Fri, 15 Feb 2019 15:44:02 +0100
Subject: [openstack-de] [Heat] 500 Timeout not responding (urgent)
In-Reply-To: <f1af65be-db00-ba81-a8e2-e9bdabc1b40a@everyware.ch>
References: <f1af65be-db00-ba81-a8e2-e9bdabc1b40a@everyware.ch>
Message-ID: <e8ab6e00-a723-ecfc-52b9-a0211c65f6e1@everyware.ch>


Hi all,

- Version: heat-base-archive-stable-rocky

I have a fresh openstack deployment. Everything but heat is working fine.


When I do a webrequest (either horizon or curl)  on the openstack heat 
endpoint, I just get nothing and after a while, it times out with a 500 
http error.

root at ewos1-kolla1-prod:~# curl -vvv 
http://abc:8004/v1/e7f405fb2b7b4b029dfc48e06920eb92
*   Trying 10.x.y.z
* Connected to heat.service.i.ewcs.ch (10.x.x.x.) port 8004 (#0)
> GET /v1/e7f405fb2b7b4b029dfc48e06920eb92 HTTP/1.1
> Host: heat.service.i.ewcs.ch:8004
> User-Agent: curl/7.47.0
> Accept: */*
>

< HTTP/1.1 500 Internal Server Error
< Content-Type: application/json
< Content-Length: 4338
< X-Openstack-Request-Id: req-46afc474-682b-4938-8777-b3b4b6fcb973
< Date: Fri, 15 Feb 2019 13:08:04 GMT
<
{"explanation": "The server has either erred or is incapable of 
performing the requested operation.", "code": 500,


In the heat_api log I see the request coming through, but it seems that 
there is just no reply.


2019-02-15 14:16:40.047 25 DEBUG heat.api.middleware.version_negotiation 
[-] Processing request: GET / Accept: <no header in request> 
process_request 
/var/lib/kolla/venv/lib/python2.7/site-packages/heat/api/middleware/version_negotiation.py:50
2019-02-15 14:16:40.048 25 INFO eventlet.wsgi.server [-] 10.x.y.z - - 
[15/Feb/2019 14:16:40] "GET / HTTP/1.0" 300 327 0.001106



Should the api give some output when I do a http request?


Any hints?


Thanks a lot, its quite urgent..

Built 11.0.0.0 and current rocky-stable (11.0.0.1dev), same on both 
versions.



##

with a horizon request (just click on Project -> Compute -> 
Orchestration -> Stacks

2019-02-15 14:22:22.250 22 DEBUG heat.api.middleware.version_negotiation 
[-] Processing request: GET /v1/beb568af3781471d94c3623805946ca3/stacks 
Accept: application/json process_request 
/var/lib/kolla/venv/lib/python2.7/site-packages/heat/api/middleware/version_negotiation.py:50
2019-02-15 14:22:22.250 22 DEBUG heat.api.middleware.version_negotiation 
[-] Matched versioned URI. Version: 1.0 process_request 
/var/lib/kolla/venv/lib/python2.7/site-packages/heat/api/middleware/version_negotiation.py:65
2019-02-15 14:22:23.003 22 DEBUG eventlet.wsgi.server 
[req-663d17e3-7e41-4c9e-a30a-a43ef18cf056 - - - - -] (22) accepted 
('10.33.67.131', 51084) server 
/var/lib/kolla/venv/lib/python2.7/site-packages/eventlet/wsgi.py:883
2019-02-15 14:22:23.004 22 DEBUG heat.api.middleware.version_negotiation 
[-] Processing request: GET / Accept: <no header in request> 
process_request 
/var/lib/kolla/venv/lib/python2.7/site-packages/heat/api/middleware/version_negotiation.py:50

-- 


EveryWare AG
Nicolas Ghirlanda
Senior Systems Engineer
Zurlindenstrasse 52a
CH-8003 Zürich

T  +41 44 466 60 00
F  +41 44 466 60 10

nicolas.ghirlanda at everyware.ch
www.everyware.ch
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